ORDER PROCESSING

All in-stock orders are generally processed within 3–5 business days, excluding weekends and holidays.

Limited releases, preorders, and made-to-order items may require additional processing time. Any applicable extended timelines will be disclosed on the product page or before purchase.

Shipping Rates & Delivery

Shipping rates and available delivery options are calculated at checkout based on your location and selected shipping method.

Estimated delivery times are provided by the shipping carrier and are not guaranteed unless expressly stated.

Once your order ships, tracking information will be sent to the email address provided at checkout.

Shipping Delays

SELLING SIN is not responsible for delays caused solely by shipping carriers, severe weather, customs processing, or circumstances outside our reasonable control.

If we cannot ship your order within the promised processing timeframe, we will notify you and provide the opportunity to accept a revised shipping date or cancel your order for a refund, as required by applicable law.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error, contact us immediately. Address changes cannot be guaranteed after an order has shipped.

Additional shipping charges resulting from incorrect addresses or returned packages may apply where permitted by law.

Lost, Damaged, or Missing Packages

If your package arrives damaged, contains incorrect merchandise, or does not arrive, contact us with your order number.

We will investigate the issue and provide an appropriate resolution in accordance with applicable consumer protection laws.

International Orders

International shipping is available only to destinations offered at checkout. Customs duties, import taxes, and related fees may apply and are the customer's responsibility unless otherwise stated during checkout.

RETURNS & REFUNDS POLICY

Return Eligibility

SELLING SIN accepts eligible returns requested within 14 calendar days of delivery.

To qualify for a return, merchandise must be:

• Unworn, unused, and unwashed.

• In its original condition.

• Free from damage caused after delivery.

• Returned with original tags and included accessories, where applicable.

Returns must be approved before merchandise is shipped back. Approved returns must be shipped within 14 days of authorization.

Final Sale & Nonreturnable Items

The following items are not eligible for discretionary returns:

• Items clearly marked FINAL SALE before purchase.

• Customized or personalized products.

• Worn earrings or pierced jewelry.

• Used or burned candles.

• Gift cards.

These restrictions do not affect your legal rights regarding defective, damaged, or incorrectly supplied merchandise.

Return Shipping

Customers are responsible for return shipping costs on discretionary returns.

Original shipping charges are nonrefundable for discretionary returns unless otherwise required by law.

If an item arrives defective, damaged, or incorrect, SELLING SIN will provide an appropriate resolution, including applicable shipping costs where required.

Refunds

Once your return is received and inspected, you will be notified of its approval or rejection.

Approved refunds will be issued to the original payment method, generally within 7 business days of receiving and inspecting the returned merchandise.

Your payment provider may require additional time for the refund to appear in your account.

Exchanges

Exchanges are subject to product availability. Limited-edition items and sold-out products may not be available for exchange.

For sizing or product exchanges, contact customer service before returning your item.

Damaged or Incorrect Orders

If you receive a defective, damaged, or incorrect product, contact us promptly after delivery.

Include your order number, a description of the issue, and photographs when available.

We will review your request and arrange an appropriate resolution.

How to Start a Return

To request a return, contact:

Email: [CUSTOMER SERVICE EMAIL]

Website: https://sellingsin.com

Include your order number, the item you wish to return, and the reason for your request.

Unauthorized returns may be refused.

Nothing in this policy limits consumer rights or remedies that cannot legally be excluded.

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